Welcome to Alimart.world, your trusted platform for Health and Wellness products. By becoming a vendor on our website, you agree to abide by the following policies, which are designed to ensure a safe, professional, and high-quality marketplace for both vendors and customers.
1. Vendor Eligibility
1.1. Vendors must provide accurate and verifiable business information during registration.
1.2. Vendors must comply with all applicable local, national, and international laws and regulations.
1.3. Vendors are required to maintain an active communication channel with Alimart.world and respond promptly to inquiries.
2. Product Standards
2.1. All products must be accurately described, including specifications, benefits, and usage instructions.
2.2. Products must meet health and safety standards and comply with any regulatory requirements in the target market.
2.3. Vendors are strictly prohibited from selling counterfeit, expired, or prohibited items.
2.4. Vendors must ensure proper packaging and labeling, including expiration dates (where applicable) and ingredient lists for consumables.
3. Pricing and Payments
3.1. Vendors are responsible for setting fair and competitive prices. Alimart.world reserves the right to suggest adjustments to align with market trends.
3.2. Payments will be processed according to Alimart.world’s payment schedule and terms.
3.3. Vendors are responsible for any applicable taxes, duties, and other fees related to their sales.
4. Shipping and Fulfillment
4.1. Vendors must ensure timely order processing and shipping, adhering to Alimart.world’s delivery timelines.
4.2. Tracking information must be provided for all orders.
4.3. Vendors are responsible for handling product returns, exchanges, and refunds in accordance with Alimart.world’s return policy.
5. Customer Service
5.1. Vendors must address customer complaints and queries promptly and professionally.
5.2. Vendors are encouraged to maintain a high standard of customer satisfaction and resolve disputes amicably.
6. Prohibited Activities
6.1. Vendors may not engage in fraudulent or unethical practices, including misrepresentation, false advertising, or manipulation of reviews.
6.2. Vendors must not contact customers directly outside of the Alimart.world platform without prior consent.
6.3. Unauthorized sharing of customer data is strictly prohibited.
7. Compliance and Monitoring
7.1. Alimart.world reserves the right to audit vendor activities to ensure compliance with this policy.
7.2. Non-compliance may result in warnings, suspension, or termination of vendor accounts.
7.3. Vendors must cooperate with Alimart.world in resolving any disputes or issues arising from their activities.
8. Termination
8.1. Either party may terminate the vendor agreement with prior written notice of 30 days.
8.2. Termination may occur immediately in cases of severe violations, fraud, or illegal activities.
9. Liability and Indemnity
9.1. Vendors assume full responsibility for the products they list and sell on Alimart.world.
9.2. Vendors agree to indemnify and hold Alimart.world harmless from any claims, damages, or liabilities arising from their products or activities.
10. Amendments
10.1. Alimart.world reserves the right to update or amend this vendor policy at any time. Vendors will be notified of significant changes in advance.
10.2. Continued use of the platform constitutes acceptance of the updated terms.
By registering as a vendor on Alimart.world, you agree to comply with this policy and contribute to a safe and transparent marketplace.
Contact Us
For any questions or concerns regarding this policy, please reach out to us at:
Email: infor@vitalxhealth.shop